2. Click "Prospects" in the left menu to view your contact list
3. Select contact by checking the box next to their name
4. you can select multiple contacts at once
5. Click the top checkbox to select all contacts in this list
6. Click the "Remove Tags" button in the bulk actions toolbar
7. Add action name here
8. Select specific tag(s) you want to remove
9. Tick "All tags" to remove every tag from selected contacts
10. Click the "Remove Tags" button to apply and save changes
