If you’re looking for additional support and aren’t comfortable joining a group call, you can schedule a 1-on-1 tech call at no extra cost. These calls provide an opportunity for individual assistance tailored to your needs.
Contact Support First
Before booking a 1-on-1 call, please reach out to our support team. Many questions can be answered quickly, saving you time and ensuring faster assistance.
You can contact support via our online chat.
Book Responsibly
Our 1-on-1 calls are first come, first served, so please book only if you’re sure you can attend.
No-Show Policy: If you book a 1-on-1 call and do not attend, you will lose access to schedule future 1-on-1 sessions. This helps keep these valuable sessions available for those who need them most.
Select an available time slot that works for you.
Confirm your booking and note the scheduled time.
By following these guidelines, you help us provide efficient, high-quality support for everyone!