Enhancing Email Templates with RSS Header and RSS Items Elements in Surplus Systems CRM

Keep your audience updated with dynamic content by adding RSS Header and RSS Items elements to your email templates in Surplus Systems CRM. This guide explains how to incorporate these elements to automatically pull and display the latest content from your RSS feeds, creating engaging and up-to-date email communications.


1. Start by clicking 'Templates'

1 To kick off, click here.

2. Next, select the 'Templates' option.

2 After, click on "Templates".

3. Open the folder to select a campaign.

3 Click on the element.

4. Select a campaign.

4 Click here.

5. Drag and drop RSS Header element to the center field area.

5 Now, click here.

6. Editing options for RSS Header.

6 Click on "{{{rss_feed.title}}}".

7. Other available editing options for RSS Header: Basic and Custom options. You can adjust the padding here as well.

7 Click on "RSS Editing options".

8. Format Settings for RSS Header

8 After that, click on the element.

9. Drag and drop RSS Items element to the center field area.

9 Upload

10. Consecutively, other editing options for RSS Items here.

10 Upload

11. These are the formats that you can use while editing your RSS Items element: 1. Excerpts 2. Excerpts with Image 3. Title 4. Full Content 5. Custom

11 Click on "RSS Editing options".

12. Other than formats, you can adjust the padding as well in RSS Items.

12 Click on "Save Template".

13. and you can format content using this format settings

13 Upload

14. Click 'Save Template' to save the changes.

14 Upload
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