Configuring Your Surplus Systems Settings: A Step-by-Step Guide

Discover how to customize and optimize your Surplus Systems CRM experience by configuring the platform settings. This guide walks you through the various options available, from user permissions to integration settings, ensuring you can tailor the system to meet your specific business needs and maximize productivity.


1. Click on "Settings".

1 Click on "Settings".

2. Then go to MyStaff Menu

2 Upload

3. Click on "Add Employee".

3 Click on "Add Employee".

4. Provide necessary details for this employee

4 Click on the element.

5. Click on "Advanced Settings".

5 Click on "Advanced Settings".

6. And set a password. Take note that your password should contain a special character and a capital letter.

6 Once that's done, click on "Password".

7. You can set individual signature here. This means for every employee, he/she can set her own signature.

7 Click on "Signature".

8. You can also configure User Permission, Roles (User or Admin), Add Call & Voicemail Settings, Set User Availability and the User Calendar - All under My Staff!

8 After, click on "User Permissions".

9. Afterwards, click on "Opportunities & Pipelines".

9 Afterwards, click on "Opportunities & Pipelines".

10. Customise your Opportunity Settings here by enabling stated setting

10 Click on the element.

11. Next, click on "Pipelines".

11 Once that's done, click on "Pipelines".

12. These are your account Pipelines.

12 Click on "Pipelines".

13. Following that, click on "Create new pipeline".

13 Following that, click on "Create new pipeline".

14. Fill in details to add new pipeline then hit save once done.

14 Next up, click on "Pipeline Name".

15. Click on "Phone Numbers".

15 Click on "Phone Numbers".

16. Click on "Add Number".

16 Click on "Add Number".

17. There are several options in adding a phone number. Choose the option that you'd like to proceed.

17 After, click on "Add Phone Number".

18. Click Add Phone Number to add a new one.

18 Upload

19. You can see available phone numbers on the list that you can purchase or use in your business.

19 Afterwards, click on "Select Country And Choose Number".

20. You can search your country code as well to see the available phone numbers within your place.

20 Upload

21. Click on "Filter".

21 Click on "Filter".

22. You can filter your phone number search by configuring this area.

22 Click on "Capabilities".

23. Next, click on "Custom Fields".

23 Next, click on "Custom Fields".

24. This your custom fields list

24 Afterwards, click on the element.

25. After, click on "Custom Values".

25 After, click on "Custom Values".

26. Your Custom Values list

26 Click on "Custom Values".

27. After, click on "Domains".

27 After, click on "Domains".

28. Click on "Add".

28 Click on "Add".

29. After that, click on "Connect your domain/subdomain" and hit continue

29 After that, click on "Connect your domain/subdomain".

30. Click on "Tags".

30 Click on "Tags".

31. Added Tags in your account can be found here!

31 Click on "Labs".
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