Streamlining Tasks with Bulk Actions in Surplus Systems
Save time and increase productivity by using bulk actions in Surplus Systems CRM. This article will guide you through performing bulk updates, deletes, and other operations on multiple records at once, empowering you to manage your data more efficiently and focus on strategic tasks
1. Start by clicking Contacts Tab
2. Proceed by selecting the listed 'Bulk Actions' button.
3. Use the drop-down menu to filter by specific "Bulk Action Types" to organize your table.
4. You can also filter by users who performed bulk actions during a specific date range.
5. Use the "Filter By Status" drop-down tab to cycle between bulk actions in different stages of delivery.
6. Bulk Action Name
The user initiating the process is prompted to enter a description, which becomes the name of the bulk action.
7. Bulk Operation (Type)
Within this column, you will observe the variety of bulk actions executed, which may include appending contacts to workflows or dispatching messages.
8. Bulk Action Status
In the "Bulk Action Status" column, you can see the statuses of your bulk actions.
9. Move on to view detailed information.
10. Bulk Action details
11. Date Created
The following column displays the timestamp indicating the precise time and date of when the bulk action was initiated.
12. Schedule by User
This specific column will inform you about the user from your CRM who scheduled the bulk action. This information can prove beneficial while supervising teams and delegating employee tasks.
13. Completion Date and Time
In this column, you can view the exact date and time of completion for your bulk action. This information will enable you to track the progress of your tasks more efficiently.
14. Bulk Action Statistics
This column provides you with the feature to view statistics related to a particular bulk action. To access the data, you can click the "Show Stats" button within this column. Once you open the stats, you will have access to details such as open and click rates of your bulk actions.
15. Drop down the data by selecting 'Show Stats'.
16. This is the statistic details of your bulk action. When analyzing the data, you can even click on each data point to view the list of contacts included in each category, whether it's "successful" or "error".
17. Ahead, interact with the Bulk Action Options
18. Bulk Action Options
Inside the Dot Menu, you will find these useful options: Revert: This option enables you to revoke your bulk action request and undo the changes made. Show Error Log: You can use this to check the details of what happened during the process, specifically in case of errors or any issues encountered. Show Imported: This option displays a comprehensive list of contacts who were impacted by the bulk request.