Filtering Contacts by Email Stats and Enhanced Filtering Options in Surplus Systems CRMcts by Email Stats and Enhanced Filtering Options

Maximize the efficiency of your email campaigns by learning how to filter contacts based on email statistics and advanced filtering options in Surplus Systems CRM. This article offers a detailed guide on using these features to segment your audience, track engagement, and tailor your communications for better results.

Exciting New Features to Enhance Email Campaigns!

We are thrilled to announce the launch of our latest features that will revolutionize the way users interact with their contacts. With these enhancements, users gain deeper insights and unprecedented control over their email campaigns.


1. Begin by navigating to 'Settings' in your CRM.

1 Click on "Settings".

2. Next, proceed to 'Email Services' for advanced options.

2 Click on "Email Services".

3. Move forward by choosing 'Email Analytics' to view data.

3 Once that's done, click on "Email Analytics".

4. Users now have the capability to sort their contacts using detailed email metrics like Sent, Delivered, Opened, Clicked, Complained, and Bounced. This innovative tool allows users to assess and engage with their audience more effectively by categorizing contacts according to their interaction levels with emails. This deeper insight into audience behavior empowers users to fine-tune their communication strategies in unprecedented ways.

4 Click here.

5. Click on the corresponding icon to specify the date range. Our latest update introduces the ability for users to filter their contact list by specific time periods. This enhancement supports precise evaluations of the influence of email campaigns, promoting informed decision-making based on robust data. Whether you're looking to evaluate recent campaign successes or explore long-term trends, the new date-level filtering offers the necessary flexibility to achieve your objectives.

5 Upload

6. Now, access 'Filters' to refine your data analysis.

6 Click on "Filters".

7. Recognizing the distinct nature of each campaign, we've implemented a new email sending type filter. Whether your tactics involve bulk emails, targeted campaigns, or workflow integrations, this feature enables precise segmentation of your contact list. This custom-tailored approach enhances message relevance and maximizes engagement for different target groups.

7 Next, click here.

By combining these powerful filtering options, users now have a comprehensive set of tools to refine their email marketing strategies and boost engagement rates. Discover new insights, make data-driven decisions, and watch your email campaigns thrive like never before!

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