Advanced Call Reporting Filters

This guide will show you how to use the advanced call reporting filters

1. Click "Reporting"

Click 'Reporting'

2. Click "call reporting"

Click 'call reporting'

3. Click "Filters"

Click 'Filters'

4. Click here to select "Source & Campaign"

Pinpoint where your calls originate, allowing for precise data filtering. Identify which marketing channels drive your call traffic.

Click here to select 'Source & Campaign'

5. Toggle switch on to "Qualified Lead"

Filter callers based on their qualification status. Distinguish between qualified and unqualified callers for focused analysis.

Toggle switch on to 'Qualified Lead'

6. Toggle switch on to "First Time"

Focus specifically on those who responded to their initial call. Gain insights into new customer behavior.

Toggle switch on to 'First Time'

7. Click here to select "Call Status"

Categorize and filter your calls based on their current status, such as completed, ringing, missed, failed, and busy.

Click here to select 'Call Status'

8. Click here to select "Device Type"

Analyze call data based on the devices used. Understand user behavior and preferences across different platforms.

Click here to select 'Device Type'

9. Click here to select "Duration"

Filter calls by specific duration. Simply enter the minute duration in seconds for precise results.

Click here to select 'Duration'

10. Click here to select "keyword"

Utilize specific keywords associated with your contacts for efficient filtering. Organize and manage customer interactions effectively.

Click here to select 'keyword'

11. Click here to select "Campaign"

Filter call statistics according to specific campaigns. Analyze individual marketing campaign performance for valuable insights.

Click here to select 'Campaign'

12. Click here to select "Landing Page"

Refine reporting by filtering calls based on originating landing pages. Discover which pages drive the most calls and engagement.

13. Click here to select "Referrer"

Filter calls referred to your business by external sources. Evaluate referral partnerships and identify top-performing sources.

14. Click "Apply filters"

By leveraging these powerful filters, you can uncover valuable insights, make informed decisions, and optimize your marketing and customer service efforts.

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