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CRM actions - How to add/remove custom audience

This guide will walk you through the necessary steps to add and remove custom audiences

1. Click "Marketing"

Click

2. Click "workflows"

Click

3. Click "Create Workflow"

Click

4. Click "Continue"

Click

5. Click "Add your first action"

Click

6. Select "Facebook - Add to custom audience"

This action allows you to add a contact to a 'custom audience' on Facebook.

Select

Select "Facebook account id"

Select

Select "Facebook Customer Audience ID"

Select

"Add to customer Audience - Facebook" is added

7. Select "Facebook - Remove from custom audience"

This action allows you to remove a contact to a 'custom audience' on Facebook.

Select

Select "Facebook account id"

Select

Select "Facebook customer audience id"

Select

"Facebook - Remove from customer audience" is added

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CRM actions - How to add/remove custom audience | SURPLUS SYSTEMS