Each social media platform's authorization has a different expiration date. For instance, Linkedin has 60 days and Facebook has 90 days limit. Conversely, other networks do not have any expiration time. It is necessary for the users to reconnect the account based on notification or by visiting the Social Planner settings.
1. Click "Marketing"
2. Click "social media posting"
3. Click Here
4. Click "Notifications"
5. Select "user(s)"
Please choose the user(s) who should receive email notifications in case of an expired social account connection.
6. Select " No. of days"
If the social account token expires, the selected user(s) will receive a notification. The notification will be sent out based on the number of days specified by the user during the selection process. The email will inform the user to reconnect the specified social account.
7. Click "Save Preference"
Click save preference to save changes
